SHIPPING POLICY

We believe that for our customers to have the best online shopping experience we must provide a flawless shipping experience. Unfortunately, we cannot control what happens to your order once it is in the hands of the shipping company. But if something should happen to your package at that point, we will work tirelessly to fix any problem.

Our shipping process is as follows:

After approval and verification of credit card information, all in-stock orders will be shipped out within 1-3 business days of the time it is placed. Inconsistent data and billing information may delay your order, so please double check your information. If for any reason an order or part of an order cannot be shipped in that time period, we will notify you immediately.

If you should find anything wrong with your order, please notify us immediately and we will fix the problem as quickly as possible. At that moment you are our number one priority.

Here are a few things to note about shipping:

• We ship to the continental USA only.
• Please allow 4-10 business days for the shipment to arrive, unless otherwise notified.
• If you place an order for a backordered item, you will be notified as to when you can expect to receive it.
• Always notify us about any problems with your order. We recommend emailing us at info@allnaturalbullysticks.com.

RETURN POLICY

Our return policy is to offer a full refund of the product price if you are unsatisfied for any reason. However, the customer is responsible for returning the product in saleable condition and paying for all shipping costs. If you plan to make a return we need to be notified within 1 (one) week of your receipt of our products.

We offer no exchange before sending your article of merchandise back to us. And please make sure that all of the following conditions have been correctly satisfied. The article you wish to return:

• must be unused and not damaged;
• must be returned complete;
• must be sent in its original packaging;
• returns and exchanges will only be made once all of the items have been delivered back to All Natural Bully Sticks and must be shipped from the United States.
• Include a copy of your receipt with your returned item(s)

Ship returns to: (Note) the order number is on your invoice:

• All Natural Bully Sticks
• (your order number)
• 1830 26th Avenue
• Forest Grove, OR 97116
  

For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post). We are not responsible for items damaged or lost in transit.

SALES TAX

No sales tax will be charged for any items that are shipped in or outside of Oregon.

VIEWING ORDERS

To view your past orders:

1. Login to your account
2. Click on "Order History” in your account info page.

UPDATING ACCOUNT INFORMATION

To update your account information:

1. Login to your account
2. Click on “Update your profile” in your account info page.

Tasty Dog Cookies

Your dogs will love our tasty dog cookies. See the Arctic Chomper a corn free dog cookie that is shaped in cool penguin and polar bear shapes and is ideal when used as a snack or dog training tool. Blueberry Waffles are a popular dog cookie. They're Corn Free 100% natural bullysticks and contain real blueberries. Carob Deluxe Paws too are Vet approved and 100% natural. All natural bullysticks.com is your dog supply outlet for the best in bully sticks, dog chews, dog cookies and dog treats - the kind of natural dog products you'd want if you were a dog. Order your bully sticks online right now.